DELIVREZ

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Privacy Policy

Effective date - April 5, 2024

When you use our services, you trust us with the processing of your information.
We understand that this is a heavy responsibility, which is why we strive to protect them while being transparent.

1 - PREAMBLE

"Delivrez" is the trade name of the company offering the services of the "Delivrez" application and the website "https://delivrez.fr" hereinafter referred to as "Services".

Delivrez is committed to protecting and respecting the privacy of anyone using the "Services", in order to provide them with a personalized, quality, and relevant response.

This privacy policy and personal data management describes how Delivrez collects and uses your data through the use of these "Services".

Delivrez is required to implement internal procedures to protect all of your data against any malicious use or use not in accordance with the purpose of processing previously defined.

Delivrez may collaborate with other companies that provide certain services on our behalf, such as:

  • Sending email
  • Hosting the "Services"

We ensure, when selecting our partners, that they comply with the provisions of the laws relating to the protection of personal data as well as this policy.

This policy complements the legal notices and the General Terms of Use accessible to users respectively at the following addresses https://delivrez.fr/legal-notice and https://delivrez.fr/terms-of-use

2 - Personal Data Collected by Delivrez

We want you to understand the type of information we collect through our services and what we do with it.

# Personal Data Uses Retention
Contact Form
First Name To provide you with a personalized response Not retained
Email Address To send you our response Not retained
Message Used to provide you with a tailored and personalized response Not retained
Reporting Form
Email Address Used by Delivrez to possibly request more information about the report Retained for the duration of the report
Deletion Form
Email Address To send you a confirmation link via email Not retained
Creation Form
Email Address To send you a confirmation link via email Temporary storage, deleted after validation
GPS Coordinates To display the PROJECT correctly on the map for all users Anonymous data, retained until PROJECT deletion
Photo To display a thumbnail on the map for all users Anonymous data, retained until PROJECT deletion
Title and Description To display detailed information to all users Anonymous data, retained until PROJECT deletion
Registration Form
First and Last Name These details are used to personalize
  • - The application interface
  • - Ratings submitted on PROJECTs
  • - Notifications
Retained until user account deletion
Email Address Used by the user to log in, and by the services to contact and/or communicate with the user Retained until user account deletion
Password Used by the user for logging in only, this information is stored encrypted on our servers Retained until user account deletion
ID Generated and used by the services to secure exchanges between the services and our servers Retained until user account deletion
Login Form
Email Address Used by the user to log in
* requires a user account
See Registration Form
Password Used by the user to log in
* requires a user account
See Registration Form
Token Generated by the services at each login, used to secure exchanges with our servers
* requires a user account
Retained for the duration of the session
Add a Favorite
UID Used to create/delete a link between the user and the PROJECT
* requires a user account
Retained until deletion of favorite, PROJECT, or user account
IID Used to create/delete a link between the PROJECT and the user
* requires a user account
Retained until deletion of favorite, PROJECT, or user account
Status Used to determine if the user is adding or removing a favorite
* requires a user account
Not retained
Add an Evaluation
UID Used to create/delete a link between the user and the PROJECT
* requires a user account
Retained until deletion of evaluation, PROJECT, or user account
IID Used to create/delete a link between the PROJECT and the user
* requires a user account
Retained until deletion of evaluation, PROJECT, or user account
Action Used to determine if the user is adding or removing an evaluation
* requires a user account
Not retained
Rating Used by the services to display to users
* requires a user account
Retained until deletion of evaluation, PROJECT, or user account
Comment Used by the services to display to users
* requires a user account
Retained until deletion of evaluation, PROJECT, or user account

Furthermore, the use of the services entails the automatic collection of the following personal data:

  • Technical information, including IP address, login information, geographical information, browser type and version, timezone setting, language, operating system, and platform
  • Information about your visit, including the complete URL of clicks from, through, and to our website as well as the date and time of the visit

3 - Purpose of Processing Your Personal Data

Your personal data may be processed for the following purposes:

  • Responding to your inquiries and/or reports
  • Allowing you to benefit from, use, contribute to, and connect to the "Services"
  • Communicating information about the "Services"
  • Improving our "Services", particularly to ensure relevant content and high security on all platforms allowing access to the "Services"
  • Complying with legal and regulatory requirements

We will retain and use your personal data for as long as reasonably necessary to:

  • Accomplish the processing purposes previously described
  • Comply with our legal obligations
  • Resolve disputes and enforce our agreements
  • Once the processing purposes are achieved, our obligations fulfilled, and/or after a prolonged period of inactivity on your account, your personal data will be deleted, unless expressly requested otherwise by you

4 - Your Rights and Choices

You have the right to request the portability of your personal data, the right to information, access to your personal data, rectification or deletion, and limitation or opposition to processing in certain cases, rights that you can exercise at any time free of charge by sending an email to app@syrd.fr or using the contact form.

Your rights may include:

  • Requesting a copy of the personal information held by Delivrez about you, the purpose of processing, correcting or updating incorrect data, information about recipients of your personal information, and blocking and deleting personal information
  • Likewise, if you have any questions regarding the protection of your personal data or if you wish to contact one of our data controllers, please send us a detailed message to the address app@syrd.fr or using the contact form, and we will endeavor to respond. If your request lacks sufficient detail, please note that we may not be able to process it within a reasonable time frame

5 - Modification of Our Policy

Any significant changes we may make to our security and personal data management policy in the future will be posted on this page before the change takes effect. Please check back frequently to see updates or changes to our security and personal data management policy. These changes will take effect upon obtaining your consent, if necessary, in accordance with local law. If you do not agree or consent to these updates or modifications, please do not use our platforms.

6 - Contact

Questions, comments, and requests regarding this privacy policy are welcome by submitting a request to the address app@syrd.fr, or by using the contact form.